Critical success factors for open source in public services


  1. The information and views set out in this presentation are those of the presenter and do not necessarily reflect the official opinion of the European Union. Neither the European Union institutions and bodies nor any person acting on their behalf may be held responsible for the use which may be made of this presentation.
  2. Free software and open source software are synonyms

This talk

  1. Succes factors - the beginning of a maturity model?
  2. Key policies
  3. Expected benefits
  4. What's missing?
  5. But first: a little background

Open Source Observatory & Repository


Open source in public administration HOWTO

1. Make free & open source a task for the CIO

National UK: GDS Open Source Lead, FR: CIO/DINSIC, IT: Team Digitale
Multi-municipal DK: OS2, BE: Imio, SE: Kivos, FR: eBourgogne, Adullact, PT (?) ESOP/Seixal
Municipality ES: Digital Commissioner of Barcelona, DE: Mayor of Munich
Region Basque Country CIO, Aquitaine
Organisation Online-Sicherheitsprüfung, Eurocontrol

2. Open standards, Open APIs

policies Tallinn 2017 eGovernment declaration
  United Kingdom
lists Sweden
ISA² projects Sharing and Reuse Framework

Open standards (bis): Use HTMl5 (and CSS3)

3. Help the organisation change

4. Engage the communities

EC OpenEuropa hire enough open source skills, see organisation change
FR Nantes organises improvements to LibreOffice
UK GDS give staff time to work on open source
DE Munich contributor to open source projects
FR DINSIC hackathons
IT Developers Italia summer of code
FI Helsinki require skills, in-house and suppliers
NL Amsterdam 'Source code is policy executed by machines'
SE Kammarkollegiet suppliers push code upstream
ES Barcelona work with the citizens (NGOs)

Key policies

Expected benefits

What's missing?


  • CIO task
  • Open standards
  • Manage change
  • Communities



  • Thanks to our European Commission for making this possible
  • Thanks to Clémentine Valayer, Terence Eden, Georges Lobo, Szabolcs Szekacs, Daniel Melin, Karsten Gerloff, Eric Ficheux, Laurent Joubert, and many others for their valuable comments
  • Thanks to the herculean Debian, Emacs, Org-mode, and Reveal.js

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