Critical success factors for open source in public services


  1. The information and views set out in this presentation are those of the presenter and do not necessarily reflect the official opinion of the European Union. Neither the European Union institutions and bodies nor any person acting on their behalf may be held responsible for the use which may be made of this presentation.
  2. Free software and open source software are synonyms

This talk

  1. Succes factors - the beginning of a maturity model?
  2. Key policies
  3. Expected benefits
  4. What's missing?
  5. But first: a little background

Open Source Observatory & Repository


Open source in public administration HOWTO

1. Make free & open source a task for the CIO

National UK GDS Open Source Lead, France CIO/DINSIC
Multi-municipal DK OS2, Norway Kongsberg, Belgium Imio
Municipality Germany Mayor of Munich
Region Basque Country CIO
Organisation Online-Sicherheitsprüfung, Eurocontrol

2. Open standards, Open API's

policies United Kingdom
lists Sweden
ISA² projects Sharing and Reuse Framework

3. Use HTMl5

Supreme Court SI Leipzig DE
Gendarmerie FR Vienna AT
LNEC PT Fontaine FR
Schoten BE Munich DE
Zaragoza ES Arnhem NL
Aarhus DK Basque Country ES

4. Help the organisation change

5. Engage the communities

Nantes FR organises improvements to LibreOffice
GDS UK give staff time to work on open source
Munich DE contributor to open source projects
DINSIC FR hackathons
Developers Italia IT summer of code
Helsinki FI require skills, in-house and suppliers
Amsterdam NL 'Source code is policy executed by machines'
Kammarkollegiet SE suppliers push code upstream

Key policies

Expected benefits

What's missing?


  • CIO task
  • Open standards
  • Use HTML5
  • Manage change
  • Communities



  • Thanks to our European Commission for making this possible
  • Thanks to Clémentine Valayer, Terence Eden, Georges Lobo, Szabolcs Szekacs, Daniel Melin, Karsten Gerloff, Eric Ficheux, Laurent Joubert, and many others for their valuable comments
  • Thanks to the herculean Debian, Emacs, Org-mode, and Reveal.js

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License