Critical success factors for open source in public services


  1. The information and views set out in this presentation are those of the presenter and do not necessarily reflect the official opinion of the European Union. Neither the European Union institutions and bodies nor any person acting on their behalf may be held responsible for the use which may be made of this presentation.
  2. Free software and open source software are synonyms

This talk

  1. Succes factors - a maturity model
  2. Key policies
  3. Expected benefits
  4. What's missing?
  5. But first: about OSOR

Open Source Observatory & Repository


Open source in public administration HOWTO

1. Make free & open source a task for the CIO

National UK GDS Open Source Lead, France CIO/DINSIC
Multi-municipal DK OS2, Norway Kongsberg, Belgium Imio
Municipality Germany Mayor of Munich
Region Basque Country CIO
Organisation Germany security checks for staff

2. Make Moz://a Firefox the default browser

Supreme Court, Slovenia Leipzig, Germany
Gendarmerie, France Vienna, Austria
LNEC, Portugal Fontaine, France
Schoten, Belgium Munich, Germany
Zaragoza, Spain Arnhem, Netherlands
Aarhus, Denmark Basque Country, Spain

3. Make open standards mandatory

policies United Kingdom
lists Sweden
ISA² projects Sharing and Reuse Framework

4. Help the organisation change

Good Bad
Nantes, France Ede, Netherlands
Justice Ministry, Finland Freiburg, Germany
Zaragoza, Spain Duisburg, Germany
Defence Ministry, Italy Pesaro, Italy
Bern, Switzerland Emilia-Romagna region, Italy
Genoa, Italy South Tyrol province, Italy
Helsinki, Finland Justice Ministry, Belgium
Mappano, Italy Ostrava, Czech Republic
Rennes, France  

5. Engage the communities

Nantes (FR) organises improvements to LibreOffice
GDS (UK) give staff time to work on open source
Munich (DE) main contributor to open source
DINSIC (FR) hackathons

Key policies

Expected benefits

What's missing?


  • CIO task
  • Use Firefox
  • Open standards
  • Manage change
  • Communities



  • Thanks to our European Commission for making this possible
  • Thanks to Clémentine Valayer, Szabolcs Szekacs, Daniel Melin, Eric Ficheux, Laurent Joubert, and many others for their valuable comments
  • Thanks to the herculean Debian, Emacs, Org-mode, and Reveal.js

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